At Central Valley Accounting, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information, including how we handle SMS communications.

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Information We Collect

We may collect:

• Name, email, phone number, and address

• Business details (e.g., company name, EIN)

• Communication logs (including SMS messages, emails, call records)

• Website usage data (via cookies or analytics tools)

 

How We Use Your Information

We use your information to:

• Communicate with you via phone, email, or SMS text message

• Schedule appointments and provide reminders

• Deliver services and respond to inquiries

• Improve our website and service offerings

• Comply with legal or regulatory obligations

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SMS/Text Message Communications

If you provide your phone number, we may send you text messages related to:

• Appointment confirmations or reminders

• Follow-ups regarding services or consultations

• Important account or billing notifications

Standard message and data rates may apply. We are not responsible for any charges from your mobile provider.

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Sharing Your Information

We do not sell your personal information. We may share limited data with:

• Service providers (e.g., RingCentral) for communication

• Legal authorities when required by law

• Contractors or consultants bound by confidentiality obligations

 

Data Security

We implement reasonable administrative, physical, and technical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

 

Cookies and Analytics

We may use cookies or tracking technologies (e.g., Google Analytics) to improve your browsing experience. You can manage cookie settings in your browser.

 

Your Rights

You may request to:

• Access, update, or delete your personal information

• Opt out of communications

• Inquire about how your data is being used

Please contact office@centralvalleyaccounting.com for any such requests.

 

Third-Party Services

Some services (e.g., RingCentral) used for communication operate under their own privacy policies. See RingCentral’s policy here:

🔗 https://www.ringcentral.com/legal/privacy-notice.html

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Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

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Contact Us

📧 office@centralvalleyaccounting.com
📞 661-495-5599